If you inquire about any of our Tour Experiences please CONTACT US with any questions you may have and we will get back to you. After your tour and date have been confirmed over the email, we will contact you in order to make a reservation by paying a deposit. For further details please refer to the below information.
Daily Tour Experience
When you decide to confirm the daily tour experience, we will send you an invoice in the fixed amount of 50 € which could be paid through our PAY PAL system link as a secure payment gateway. After receiving the deposit, we will send you the confirmation voucher. Rest of the payment will be done after the completion of the experience.
If the daily tour that you would like to book, is scheduled for the following day as per your inquiry then we will make the agreement without making the deposit and confirm it upon availability.
Cancellation policy for daily tour experiences:
+ 7 days prior confirmed date 100 % deposit will be refunded
7-2 days prior confirmed date 50 % deposit will be refunded
1-day prior confirmed date there will be no deposit refund
Tailor Made Tour Experience – more than 2 days
Upon receiving the inquiry for a customized tour experience according to your preferences we will discuss all related details. After the itinerary is confirmed with all reservations required and a total budget, we will send you an invoice for 30% deposit of the total amount which could be paid through our PAY PAL system link as a secure payment gateway. After receiving the deposit, we will send you the confirmation voucher.
The full balance payment is due 15 days prior departure. After we receive the full payment we will send you the final confirmation voucher with itinerary and all relevant travel documents with all details related to the program.
Cancellation policy for customized tour experiences:
+ 15 days prior confirmed date 50 % deposit will be refunded
15-2 days prior confirmed date 50 % of full payment will be refunded.
1-day prior confirmed date there will be no refund
Methods of Payments
- By your CC (Master, Visa, American) through Pay Pal secure online gateway
- By bank transfer to KaJan Experience account – IBAN
- By local bank transfer to KaJan Experience account (if you are in Croatia)
- By cash (after confirming the tour a day prior scheduled date)
KaJan Experience – Dubrovnik Guide & Tours
Gorica 15, 20207 Mlini, Croatia
Company ID: HR-AB-20-19010106389
Bank name: PRIVREDNA BANKA ZAGREB d.d
Bank Address: RADNIČKA CESTA 50
City, Postal Code: 10000 ZAGREB
Country: CROATIA, EUROPE
Account Number: 1160476762 – EUR
IBAN (International code number): HR 8323400091160476762
SWIFT CODE: PBZGHR2X