Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KAJAN EXPERIENCE travel agency relationship with you in relation to this website.
The term KAJAN EXPERIENCE or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Andrije Hebranga 32, 20000 Dubrovnik, Croatia. Our company registration number is HR-AB-20-19010106389. The term ‘you’ refers to the user or viewer of our website www.dubrovnikguidetours.com.
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a booking, you accept the following conditions.
KAJAN EXPERIENCE is a wholesale travel consultant of the services provided that are sold as itinerary “packages” and we do not breakdown or itemize the cost of the individual components that are an integral part of our consolidated itinerary packages. KAJAN EXPERIENCE advises travelers to secure travel insurance. (“Cancel For Any Reason” policies provide the greatest level of protection. Please refer to the exact coverage details of the insurance provider you choose for specifics of their ‘covered’ expenses. Even with CFAR insurance, your travel purchase might not be covered in the event of a cancelation. Please understand the terms and conditions on your insurance policy.
The responsibility of KAJAN EXPERIENCE is strictly limited. As a travel/booking agency, KAJAN EXPERIENCE organizes, promotes, and sells travel services, charters, excursions, and cruise/hotel accommodations that KAJAN EXPERIENCE also purchases or reserves from various supplies (collectively “Suppliers”). KAJAN EXPERIENCE exercises every care in the selection of reputable tour operators, coach operators, hotels and other Suppliers of the various travel services. It is important to note, therefore, that all bookings with KAJAN EXPERIENCE are subject to the terms and conditions and limitations of liability imposed by other service providers.
In addition, the use of this website is subject to the following terms of use:
Before you continue using our website we advise you to read our privacy policy regarding our user data collection.
(“us”, “we”, or “our”) operates www.dubrovnikguidetours.com website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include your full name, your e-mail address, home address and the country of residence. KAJAN EXPERIENCE respects the privacy of its users and will ask for personally identifiable information in order to proceed with booking confirmation. KAJAN EXPERIENCE will protect your privacy because we consider user data as highly confidential and we do not provide personal information obtained through our website to other third-parties unless written permission is given.
Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Our primary purpose in collecting personal information is to provide you with a secure and efficient booking process. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
This Privacy Policy is effective as of January 1st, 2022 and will remain in effect except for any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. By using this website, you acknowledge that you have read and understood this privacy policy. If you have any questions about this Privacy Policy, please contact us.
Company name: KAJAN EXPERIENCE
Headquarters: ANDRIJE HEBRANGA 32, 20000 DUBROVNIK, CROATIA
Business Manager: Goran Kovacevic
Ownership Structure: 100% private
NKD 79.11: Activities of travel agencies, organization and sale of package tours
Email: sales@dubrovnikguidetours.com
Phone number Croatia: + 385 91 239 1685
OIB: 05648220630
MB: 97753289
Company ID: HR-AB-20-19010106389
The competent authority for official control of the activities of the tourist agency is: the State Inspectorate: Tourism Inspection, Šubićeva 29, 10000 Zagreb
Clients and users of services can send any complaints in writing to the email sales@dubrovnikguidetours.com or by mail to the address ANDRIJE HEBRANGA 32, 20000 DUBROVNIK, CROATIA
In Croatian:
Ime agencije: KAJAN EXPERIENCE
Sjediste: ANDRIJE HEBRANGA 32, 20000 DUBROVNIK, HRVATSKA
Voditelj Poslova: Goran Kovacevic
Vlasnička Struktura: 100% privatno
NKD 79. 11 / Djelatnosti putnickih agencija, organizacija i prodaja paket aranzmana
Email: sales@dubrovnikguidetours.com
Kontakt HR broj: + 385 91 239 1685
OIB: 05648220630
MB: 97753289
ID: HR-AB-20-19010106389
Nadležno tijelo za službeni nadzor djelatnosti turističke agencije je: Državni inspektorat, Turistička inspekcija,
Šubićeva 29, 10000 Zagreb
Klijenti i korisnici usluga eventualne prigovore u pisanom obliku mogu poslati na email sales@dubrovnikguidetours.com ili
poštom na adresu ANDRIJE HEBRANGA 32, 20000 DUBROVNIK, HRVATSKA
