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Last updated: January 1st, 2022



Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern KAJAN EXPERIENCE travel agency relationship with you in relation to this website.
The term KAJAN EXPERIENCE or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Andrije Hebranga 32, 20000 Dubrovnik, Croatia. Our company registration number is HR-AB-20-19010106389. The term ‘you’ refers to the user or viewer of our website www.dubrovnikguidetours.com.

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a booking, you accept the following conditions.

KAJAN EXPERIENCE is a wholesale travel consultant of the services provided that are sold as itinerary “packages” and we do not breakdown or itemize the cost of the individual components that are an integral part of our consolidated itinerary packages. KAJAN EXPERIENCE advises travelers to secure travel insurance. (“Cancel For Any Reason” policies provide the greatest level of protection. Please refer to the exact coverage details of the insurance provider you choose for specifics of their ‘covered’ expenses. Even with CFAR insurance, your travel purchase might not be covered in the event of a cancelation. Please understand the terms and conditions on your insurance policy.

The responsibility of KAJAN EXPERIENCE is strictly limited. As a travel/booking agency, KAJAN EXPERIENCE organizes, promotes, and sells travel services, charters, excursions, and cruise/hotel accommodations that KAJAN EXPERIENCE also purchases or reserves from various supplies (collectively “Suppliers”). KAJAN EXPERIENCE exercises every care in the selection of reputable tour operators, coach operators, hotels and other Suppliers of the various travel services. It is important to note, therefore, that all bookings with KAJAN EXPERIENCE are subject to the terms and conditions and limitations of liability imposed by other service providers.

In addition, the use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
  • This website uses cookies to monitor browsing preferences.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state law of Croatia and you consent to exclusive jurisdiction and venue of such courts.

Before you continue using our website we advise you to read our privacy policy regarding our user data collection.


(“us”, “we”, or “our”) operates www.dubrovnikguidetours.com website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include your full name, your e-mail address, home address and the country of residence. KAJAN EXPERIENCE respects the privacy of its users and will ask for personally identifiable information in order to proceed with booking confirmation. KAJAN EXPERIENCE will protect your privacy because we consider user data as highly confidential and we do not provide personal information obtained through our website to other third-parties unless written permission is given.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


Our primary purpose in collecting personal information is to provide you with a secure and efficient booking process. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Changes to This Privacy Policy

This Privacy Policy is effective as of January 1st, 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. By using this website, you acknowledge that you have read and understood this privacy policy. If you have any questions about this Privacy Policy, please contact us.